Meltdown: Why Our Systems Fail and What We Can Do About It

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Meltdown: Why Our Systems Fail and What We Can Do About ItFinancial Times' best business books of the year, 2018 'Endlessly fascinating, brimming with insight, and more fun than a book about failure has any right to be.' Charles Duhigg, author of The Power of Habit What can we learn from our most disastrous failures? An accidental overdose in a state of the art hospital. The Starbucks publicity stunt that spectacularly backfired. The mix up at the 2017 Oscars ceremony. As technology rapidly advances, it

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